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8 Posts
Hello All. Hope everyone is well. I've been debating bringing this up but find myself with nowhere else to turn. My reason for talking about the following incident is not just to hopefully get some help but to make sure no one else becomes a casualty.
In May of this year I placed a large order with a well know Paracord individual. $235.00 U.S. Being I'm located in Vancouver Canada I expected the order to take a couple of eeks to arrive. After 2 months I rcv'd a delivery card saying the order went to my new address??. Problem 1- I have no knew address. Through investigation at my end it appeared that the package had the customs paper work torn off so it couldn't have been delivered & possibly went back to Customs or the sender. Customs was a wash so I was advised that now the sender had to open a file with USPS in order to attempt to find the package. I passed all of this info onto the sender who advised via e mail that he would open a file. After 1 1/2 weeks I asked via e mail for an update. No response. Since then I have e mailed 5 more times asking for an update. I lso asked if a new order could be sent & if the other showed up at my end I would immediately send it back. Again no response. I then asked for my monies be returned to my Pal Pal account if he had no intention of filling my order. To date no monies have been re deposited and no communication what so ever from the seller. Being from Vancouver Canada, to take legal action would be very expensive and tough to accomplish. I'm sure this individual knows this & feels pretty safe. I know he's around as I watch his new videos get posted so even giving him the benefit that he was away does not hold true.
This is very unprofessional and if I did business this way I wouldn't have many clients for long.
So my question to you all is this .
Do I go on his Blog,You Tube Chat,Facebook page & alert everyone??. I really don't want others to get burned by this fellow who apparently doesn't care about customer service. I'm sure you'd all agree this isn't the way to act & it brings a Black mark to all of us that are trying to build a business in Paracord.
I look forward to hearing your comments & any advice. Thanks all for listening.

In May of this year I placed a large order with a well know Paracord individual. $235.00 U.S. Being I'm located in Vancouver Canada I expected the order to take a couple of eeks to arrive. After 2 months I rcv'd a delivery card saying the order went to my new address??. Problem 1- I have no knew address. Through investigation at my end it appeared that the package had the customs paper work torn off so it couldn't have been delivered & possibly went back to Customs or the sender. Customs was a wash so I was advised that now the sender had to open a file with USPS in order to attempt to find the package. I passed all of this info onto the sender who advised via e mail that he would open a file. After 1 1/2 weeks I asked via e mail for an update. No response. Since then I have e mailed 5 more times asking for an update. I lso asked if a new order could be sent & if the other showed up at my end I would immediately send it back. Again no response. I then asked for my monies be returned to my Pal Pal account if he had no intention of filling my order. To date no monies have been re deposited and no communication what so ever from the seller. Being from Vancouver Canada, to take legal action would be very expensive and tough to accomplish. I'm sure this individual knows this & feels pretty safe. I know he's around as I watch his new videos get posted so even giving him the benefit that he was away does not hold true.
This is very unprofessional and if I did business this way I wouldn't have many clients for long.
So my question to you all is this .
Do I go on his Blog,You Tube Chat,Facebook page & alert everyone??. I really don't want others to get burned by this fellow who apparently doesn't care about customer service. I'm sure you'd all agree this isn't the way to act & it brings a Black mark to all of us that are trying to build a business in Paracord.
I look forward to hearing your comments & any advice. Thanks all for listening.